Case Study: Efficient Production and Flexible Delivery for Tunisian Client

Order Background:
A customer from Tunisia, after reviewing the machine operation videos and product users manuals, decided to purchase two units of our semi-automatic capsule filling machines (Model: CGN208-D1). The client remarked, "Your equipment incorporates many innovative designs that align perfectly with our requirements."

Order Details:

• Order placed: October 17

• Production lead time: 15 days

• Delivery deadline: November 1

• Quantity: 2 units

• Destination: Tunisia

  FAT(Factory Acceptance Test) video of CGN208-D1 first set	FAT(Factory Acceptance Test) video of CGN208-D1 second set

Production Execution:
Our team completed production and testing ahead of schedule, ensuring both machines were fully functional and met all specifications prior to the agreed delivery date.

Flexible Delivery Arrangement:
Although the machines were ready for shipment, the client requested a delayed dispatch as they were awaiting complementary molds for other equipment. We maintained close communication and accommodated their schedule without additional charges.

Recent Update:
Yesterday, we received confirmation to proceed with shipping the machines to the Shanghai warehouse, from where they will be forwarded to Tunisia.

Key Highlights:

• Quick decision-making by client based on transparent documentation (videos and manuals)

• Early completion of production and testing

• Flexible and client-centric delivery coordination

• Clear communication throughout the process

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This case reflects our commitment not only to timely production but also to accommodating client needs for integrated project timelines.